Shipping Policy
Thank you for choosing Efurden.com. We are committed to providing efficient and reliable logistics services to ensure you receive your purchased items in a timely manner. Please read the following shipping policy carefully to understand our shipping scope, processing times, shipping costs, and related information.
1. Shipping Scope
Currently, our shipping scope is limited to the 48 contiguous United States. We do not support shipping to:
- Hawaii (HI)
- Alaska (AK)
- Puerto Rico (PR)
- Guam (GU)
- U.S. Armed Forces (AA, AE, AP)
- PO Box addresses
Please ensure you provide a valid street address as your shipping address.
2. Order Processing Time
All orders are typically processed and shipped within 2-3 business days after the order is placed. Once shipped, you will receive a confirmation email with tracking information.
3. Delivery Time and Cost
All products on Efurden.com enjoy free standard shipping. The specific delivery time may vary depending on your shipping address and the carrier's schedule.
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | Free | 5-7 business days |
Important Note:
- Handling Time: Refers to the time it takes from when you place your order until the item is dispatched from our warehouse (typically 2-3 business days).
- Transit Time: Refers to the time it takes for the item to be delivered to you after it has been dispatched (typically 5-7 business days).
Therefore, the total estimated delivery time is the sum of handling time and transit time, which is 7-10 business days.
If you have special requirements or questions, please feel free to contact us.
4. Carrier and Order Tracking
We use FedEx or UPS as our primary carriers. Once your order is shipped, the system will automatically send the tracking number to your registered email, and you can track the delivery progress at any time on the carrier's official website.
5. Change of Delivery Address
We apologize, but once an order has been shipped, we are unable to change the shipping address. Please double-check your shipping information carefully before placing your order. If the order has not yet been shipped, you may contact customer support to request cancellation or modification.
6. Receipt of Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact our customer service team immediately (support@efurden.com), and we will provide a solution within 24 hours.
7. Taxes and Fees
Efurden.com does not charge sales tax. Currently, we only ship within the 48 contiguous United States, so no international customs duties are required.
8. Consistency of Shipping Timeframes
We guarantee that the shipping times displayed across our website (homepage, product pages, checkout, and this shipping policy) are consistent, with no false or exaggerated claims.
9. Contact Us
If you have any questions or require further assistance regarding our shipping policy, please contact us through the following methods:
Email: support@efurden.com
Phone: +1 332-258-6131
We will respond to your inquiry within 24 hours.